Privacy Policy

1. Collection of Personal Information

We collect personal information from you, including but not limited to:

  • Name

  • Contact details (email address, phone number)

  • Location (if relevant to service provision)

We may also collect additional information necessary to provide services effectively, such as health-related details where applicable.

2. Purpose of Collection

We collect your personal information to:

  • Communicate with you about our services, including ConTact C.A.R.E, Spinal Energetics, and Electro-Neuro Stimulation (ENS)

  • Manage appointments and customer support

  • Improve our services and customer experience

Providing certain information is optional. However, if you choose not to provide contact details, we may be unable to communicate with you regarding services.

3. Storage and Security

We take appropriate measures to securely store your personal information and protect it from unauthorised access, alteration, or disclosure.

4. Sharing of Information

We do not sell, trade, or share your personal information with third parties unless required by law or with your explicit consent.

5. Your Rights

Under the Privacy Act 2020 (NZ), you have the right to:

  • Request access to personal information we hold about you

  • Ask for corrections if you believe any information is incorrect

  • Request that we delete personal information, subject to legal and operational requirements

To request access, corrections, or removal of your personal information, please contact us at hello@rachelkirkland.com or 022 102 7440.

6. Updates to This Policy

We may update this policy from time to time to reflect best practices and legal requirements. Any significant changes will be communicated through our website